In 2017, mobile devices have exceeded fixed-devices buy numbers of access to the internet. The growing trend is still continuing. In other words, more people continuously use devices, such as smartphones and tablets to get online more often than via PCs or laptops. Therefore, the importance of being present online with a quality mobile version of your website has become even more crucial than ever. And of course, this trend is also applicable to your Freshdesk support center pages.
Techniques for Creating Mobile-Friendly Freshdesk Design
There are several unique ways how Freshdesk can develop mobile-friendly helpdesks along with Breezy Themes, which offer professional responsive Freshdesk support center themes. You can find some methods to optimize your pages to mobile devices:
Make sure all your pages are responsive
Get ready to welcome Retina displays
Your mobile layout is better off customized
Conduct testing of mobile functionality
Whenever you launch something new, it has to be tested in order to eliminate any possible mistakes. New Freshdesk support center pages are not exceptions and need to be tested on different devices. You have to make sure that all mobile functionality like touch-and-swipe navigation, for instance, works flawlessly and each page fits the screen correctly.
Advantages of a Mobile-Friendly Freshdesk Support Center Theme
Having a mobile-friendly helpdesk will definitely increase the coverage of your customers whom you will be able to assist and execute business with. Considering a constantly increasing number of mobile devices, you will relatively gain a lot more customers by enabling them feel an excellent experience using your Freshdesk support center. As a result, you will get higher conversion rates and loyalty.