Installation

If you’d like to spend as little time as possible on your theme installation, simply reach out to us, and we can handle the job for you.

Important: You should give us temporary admin access.

Installation of Freshservice or Freshdesk themes is also possible without our involvement. The process is quick and straightforward. You can follow the steps in our detailed instructions.

Frequently Asked Questions

What does the installation include?
The service provides template installation on your portal.
Is it possible to install a theme on my own?
Sure! This process is described in our installation guide in detail. Everyone can do it without coding.
What should I do upon the purchase?

You should wait for our specialists who will contact you soon. Please give them temporary access to your support portal so that they could install the purchased product.

How long does installation take?
Freshdesk and Freshservice installation lasts for 12-48 hours. The exact period is determined by the product you selected and the time spent on correspondence with your team. To start your project, we need some details like passwords and usernames.
What does the installation cost?
It is absolutely free for you.
What if we require more changes?
For this, we have created Customization service. It assists in making your support portal eye-catching and convenient to use. Besides, it will correspond to your brand design completely.
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Thank you!

We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

What is your Support Portal URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the support portal?

What problems do you want to solve with the support portal?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this support portal project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?  

The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

Enter your corporate email to get your personalized solution and quote

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