Care Protection plans

Unforeseen expenditures are the last thing you need to worry about after purchasing a Freshdesk or Freshservice theme because the Breezy Themes Care Protection plans* can considerably save your budget and time. 

Being an authorized Freshworks solution partner, our team knows all hidden hints and tricks of the Freshservice and Freshdesk support portals. Furthermore, we are aware of all incoming changes and can fine tune everything considering the future adjustments. 

A one time annual payment is sufficient to obtain an extended warranty and free service for the entire year. This special offer is valid for the first three months after the theme purchase.

Default

$0

Business

$380/year

Premier

$580/year
Troubleshooting three months 12 months 12 months
Freshdesk/Freshservice updates
4-hour customization & support
Priority service
Advanced troubleshooting

* Care protection plans work for both customized and default templates, which were bought from Breezy Themes. If a customer or some third-party developer customizes it, we have the right to charge a payment for support services as our additional developer resources might be required. The charge may partly be covered by customization hours that are already provided in your Protection Plan.
The only exception here is the Premier plan since all bugs and issues are fixed even if you modify the code.

Frequently Asked Questions

When should I purchase a Protection Plan?
You should buy it within 3 months after the first purchase.
Which next steps should be taken?
You don’t need to do anything. You should contact us if you require something covered by your Care Protection Plan.
Can we enjoy the benefits of Protection Plans if we customize the theme ourselves?
Care protection plans work for both customized and default templates, which were bought from Breezy Themes. If a customer or some third-party developer customizes it, we have the right to charge a payment for support services as our additional developer resources might be required. The charge may partly be covered by customization hours that are provided in your Protection Plan. The only exception here is the Premier plan since all bugs and issues are fixed even if you modify the code.
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We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

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Choose as many themes as you like. You may skip the question if you aren’t sure.

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The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

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