Freshdesk branding

Tax Exempt

Would you like to have your brand highlighted on your Freshdesk or Freshservice Support Portal? Breezy Themes is happy to help! Just ask us for Freshdesk and Freshservice Branding, and we’ll get the job done.

How is Freshdesk branding different from customization?

Consider Freshdesk branding as the first step of customization in order to make your help desk look unique. Branding includes the following changes:

  • Colors
  • Logo
  • Icons
  • Fonts
  • Home page layout
  • Background image

If this isn’t enough and you’d like to change the layout of your pages, header, and footer or the entire look of the support portal, please order Freshdesk customization. Customization can implement all the extras you might need

Compare Branding and Customization services

  Branding Customization
Changing logo
Changing colors
Changing fonts
Changing icons
Changing the background image
Adjusting the homepage layout in theme settings
Styling all default theme pages
Layout changes of different pages
Making the header and footer the same as on corporate site
Other customizations
3-month support*
Price $249 Contact us

* You can have additional support from our team after this period if you get a Care Protection plan.

Frequently Asked Questions

Should I purchase the Branding service?
If you want to make basic theme changes and can do it on your own, you don’t need to buy this service. Still, suppose you need to save time and get a precise or thought-out design focused on details. In that case, it's better to purchase the professional Branding service from Breezy Themes.
What does the Branding service consist of?
It consists of such basic changes as fonts, colors, the logo, and so on. Modifications like layout customization aren’t included. For example, we can’t add new theme elements with the Branding service. For this, you’d better purchase Customization.
What Freshdesk plan is required for Branding?
Pro or Enterprise.
What is the difference between Branding and Customization?

Branding offers basic theme changes that can make your site look stylish according to your main site and company design. It contains the logo, background image, colors, icons, and fonts. In its turn, Customization represents other types of modifications. They allow creating a tailor-made and unique support portal, which complies with the desired functionality and design requirements.

What are the next steps after buying the Branding service?
Please provide us with the details you want to apply: fonts, colors, images, etc. If you have your brand guide, add it as well. Also, we might take all images and colors from your main website.
How long does Branding take?
Freshdesk Branding takes from 1 to 5 working days.
Is it possible to review changes before they are published?
We always prepare a demo version of your support portal so that you can check the changes yourself. Besides, you get an opportunity to preview the installed theme with your content before it is published.
How to install the branded theme?
As soon as the theme is ready and branded, you will receive a ZIP file with it. You can import it into your dashboard. Moreover, we can install the theme free of charge if you have some difficulties with it. For this, please provide us with temporary admin access to your support portal.
Can I buy Branding later?
You may purchase it at any time.
What can I do if I want to have more changes?
If you prefer something more customized and tailor-made, make use of Freshdesk Customization.

Examples of Branding we made


Let’s see what our customers say

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In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

What is your Support Portal URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the support portal?

What problems do you want to solve with the support portal?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this support portal project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?  

The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

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