Customization

If you’d like to get your Freshdesk Self Service Portal customized, the solution is simple — reach out to us!

Once you install your new Service Portal, you’ll have a standard design just like all other users. This, however, may not blend in with your brand. This is when you can choose a template from Breezy Themes to make your Support Portal outstanding!

Our ready to use themes are easily customized to blend in with your corporate style, and you can use our Branding services to get your template synced with your style requirements.

Our services don’t end here! Our Freshdesk customization services make your theme come alive as we tweak it to match your website. Apart from altering the header and footer to match your brand, the entire layout of the theme and all its elements can also be changed fast and conveniently when you order our Customization services.

Costs for this service depends on how difficult the task on hand is, and is usually calculated separately for each scenario.

Have something less extensive? Get Branding services for your theme instead!

Have a look at popular Freshdesk customizations.

How is Freshdesk branding different from customization?

If you need only the basic, simple changes and you don’t have the exact instructions for more serious modifications, feel free to start with Freshdesk branding and your support center will have the same look and feel as your official website. Branding includes the following changes:

  • Colors
  • Logo
  • Icons
  • Fonts
  • Home page layout
  • Background image

After implementing branding to your Freshdesk support portal, you can always come back for additional customization services at any time when it becomes clear what you need to change. Branding helps you to create a ready-to-use support portal in your corporate colors and filled with your content fast

Compare branding and customization services

  Branding Customization
Changing logo
Changing colors
Changing fonts
Changing icons
Changing the background image
Layout changes
Making the header and footer the same as on corporate site
Other customizations
3-month support*
Price $180 from $80

* You can have additional support from our team after this period if you get a Care Protection plan.

Examples of our customized templates

Check out more design examples of Freshdesk support centers in our case studies.