Video Gallery

Change the user experience by making it unforgettable and engaging
extension picture

Being an efficient tool, Video Gallery lets you interact with users. You can demonstrate your goods or advantages of your services. This Freshdesk and Freshservice extension displays videos embedded at the support portal and does the best of this process. 

Video Gallery is designed in such a way that your portal looks neat and clear on any device. No matter how big or small the screen is, the extension will adjust to it automatically while your users can enjoy a picturesque and eye-catching video gallery on any gadget they have at hand.  

It doesn’t matter what type of website you have – a business or an entertainment one. Videos will improve the user experience and enhance the rating of your support portal in search engines.

Key features

  • coding is not needed
  • installation free of charge
  • Retina-ready and responsive
  • multilingual opportunities
  • additional Freshdesk customization service
  • Estate and Forest plans, Garden (only with the portal customization add-on from Freshdesk)
  • applicable for all Freshdesk themes, but if you don't use our template, extra costs are involved
  • this extension doesn't work with the new version of Freshservice (accounts created after November 2020 or migrated to this version)

Frequently Asked Questions

Where can I upload videos?
You can do it on Vimeo, YouTube, and Wistia.
What is the price?
The price of this extension is calculated separately, depending on your project.
How can I buy it?
Contact us and inform us about your requirements.
Does it support Freshdesk and Freshservice functions?
Yes. It’s compatible with Freshdesk and Freshservice functionality.
Is coding necessary?
If you use our themes, you don’t need coding.
Is Video Gallery compatible with other Freshdesk and Freshservice themes?
Video Gallery is compatible with all themes. Nevertheless, if you don't use one of our Freshdesk or Freshservice themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts already take into consideration all the extension features and simplify the process on the whole.
What should I do after purchasing?
As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.
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Request a Quote

Answer these questions to get a quote for Freshdesk or Freshservice customization.

If it’s enough to have your support portal look like your website, purchase a theme and branding service and branding in our online shop to save time:

What is your name? *

Thank you for taking this questionnaire. It will take two or three minutes only.

Your answers will help us get a sense of where you would like to go.

Feel free to skip any question.

Where can we find your website*

What is your Support Portal URL, if you have one?

What is the single most important objective of the Support Portal project? What can you tell us about your project? Do you have any requests or expectations?

Tell us why you are considering the Support Center update? Do you have extra information, comments or requests you would like us to consider?

Do you have a mockup for a new design of the Support Portal?

Do you need the header and footer for your Support Portal to be the same like on your main site?

How do you think, which of our themes would suit your brand the best?

Use the link to observe our collection:

Choose as many as you like

What is your budget range for this project?

What is your corporate email address to contact you on? *

Please use your corporate email. In these latter days, we receive too much spam messages from personal emails.

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