Video Gallery

Change the user experience by making it unforgettable and engaging
extension picture

Being an efficient tool, Video Gallery lets you interact with users. You can demonstrate your goods or advantages of your services. This Freshdesk and Freshservice extension displays videos embedded at the support portal and does the best of this process. 

Video Gallery is designed in such a way that your portal looks neat and clear on any device. No matter how big or small the screen is, the extension will adjust to it automatically while your users can enjoy a picturesque and eye-catching video gallery on any gadget they have at hand.  

It doesn’t matter what type of website you have – a business or an entertainment one. Videos will improve the user experience and enhance the rating of your support portal in search engines.

Key features

  • coding is not needed
  • installation free of charge
  • Retina-ready and responsive
  • multilingual opportunities
  • additional Freshdesk customization service
  • Estate and Forest plans, Garden (only with the portal customization add-on from Freshdesk)
  • applicable for all Freshdesk themes, but if you don't use our template, extra costs are involved
  • this extension doesn't work with the new version of Freshservice (accounts created after November 2020 or migrated to this version)


Let’s see what our customers say

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Frequently Asked Questions

Where can I upload videos?
You can do it on Vimeo, YouTube, and Wistia.
What is the price?
The price of this extension is calculated separately, depending on your project.
How can I buy it?
Contact us and inform us about your requirements.
Does it support Freshdesk and Freshservice functions?
Yes. It’s compatible with Freshdesk and Freshservice functionality.
Is coding necessary?
Unfortunately, Freshdesk doesn't allow making changes without code. However, if you don't want to do it yourself, you can contact us.
Is Video Gallery compatible with other Freshdesk and Freshservice themes?
Video Gallery is compatible with all themes. Nevertheless, if you don't use one of our Freshdesk or Freshservice themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts already take into consideration all the extension features and simplify the process on the whole.
What should I do after purchasing?
As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.
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Thank you!

We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

What is your Support Portal URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the support portal?

What problems do you want to solve with the support portal?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this support portal project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?  

The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

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