Status Widget

Show the status of servers in real time

Tax Exempt

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Status Widget allows you to avoid different support requests during maintenance or other occasions. This Freshdesk and Freshservice extension demonstrates the status of critical tools and informs your users about maintenance activity or possible outages. It integrates with and and embeds into your support portal. 

Status notifications may be shown in any place on the page. Users will notice them if they open your customer portal. In your turn, you can choose any display place for them: under the search tool, in the footer, at the top, and so on. 

Status Widget represents a mobile-friendly and responsive extension for the Freshdesk or Freshservice knowledge base. 

Key features

  • coding is not needed
  • installation free of charge
  • Retina-ready and responsive
  • multilingual opportunities
  • additional Freshdesk customization service
  • Estate and Forest plans. Garden (only with the portal customization add-on from Freshdesk).
  • applicable for all Freshdesk themes, but if you don't use our template, extra costs are involved
  • this extension doesn't work with the new version of Freshservice (accounts created after November 2020 or migrated to this version)

Frequently Asked Questions

Does it support Freshdesk and Freshservice functions?
Yes. It’s compatible with Freshdesk and Freshservice functionality.
Is coding necessary?
If you use our themes, you don’t need coding.
Is Status Widget compatible with other Freshdesk and Freshservice themes?
Status Widget is compatible with all themes. Nevertheless, if you don't use one of our Freshdesk or Freshservice themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts already take into consideration all the extension features and simplify the process on the whole.
What should I do after purchasing?
As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.
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