Some support centers have a necessity to present all folders, articles and categories. Side navigation is made with this idea in mind and looks perfect on full screen and portable gadgets. As a result, this extension simplifies the tasks that you put in front of the Freshdesk or Freshservice support portals.
However, the best part about side navigation is that it automatically creates a list of collapsible elements from all folders, categories and articles. Furthermore, the extension adapts immediately to the new content added and to the changes made in the existing articles and folders.
Side navigation for Freshdesk and Freshservice is made to present different information on different pages. For instance, the same information can be shown on several pages because the extension considers it to be relevant.
At the same time, side navigation works perfectly with a Freshdesk multilingual feature, too, and shows the already translated content in accordance with the user’s language.
At the moment this extension is provided for our Freshservice and Freshdesk templates only.
- Coding is not needed
- Preset and customizable notification banner types
- Applicable for all our Freshdesk templates
- Different view on different pages depending on the relevance
- Retina-ready and responsive
- Multilingual opportunities
- Additional Freshservice and Freshdesk customization service
- Installation free of charge