Icons for categories, folders, forums

Show blocks with icons for categories and folders on the main page

Incl. Tax One-off


  • Freshdesk plans: Pro and Enterprise
  • Free installation
  • Responsive and Retina-ready
  • Customization service available
Icons for categories, folders, forums example

About the extension

This Freshdesk extension adds icons to blocks for categories, folders, and forums on the main page. Icon images are mapped to category or folder IDs.

This solution allows you to simplify navigation and make your main page more intuitive and convenient quickly and efficiently.

Frequently Asked Questions

Is coding necessary?

Unfortunately, Freshdesk doesn't allow making changes without code. However, if you don't want to do it yourself, you can contact us.

Is it compatible with all Freshdesk and Freshservice themes?

It is compatible with Freshdesk themes only. If you don't use one of our themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts take into consideration all the extension features and simplify the process.

What should I do after purchasing?

As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.


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In the meantime, you may look at the examples of Freshdesk support portals we customized.

Get a Personalized Solution for Your Support Portal

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom support portal solution that solves your business problems.

What is your Support Portal URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the support portal?

What problems do you want to solve with the support portal?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this support portal project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?  

The higher the budget is, the more customized your support portal can be. Lower budgets allow you to get more standard changes.

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