Alerts

This useful extension creates simple and responsive notices for Freshdesk support portal users.

Tax Exempt

extension picture

The notification banner is designed in a stylish way and informs your customers about warnings, releases, important announcements, outages, and many more circumstances. Generally speaking, this Freshdesk extension simplifies the objective without having to use coding skills. All you have to do is place all messages in the header of your Freshdesk support portal or when you use regular editing tools.

Technically, you simply create an article with notification content and mark it with a particular tag. Afterward, the extension will place the notification according to the settings and edit it according to the special tag.

Notification banners are split into 4 preset types:

  • information
  • danger
  • warning
  • success

    Default banners vary in their colors and icons; however, you can create your own banner type and customize it the way you like. Once closed, the alert banners will not pop up again on your Freshdesk support portal.

    Key features

    • preset and customizable notification banner types
    • a different view on different pages depending on the relevance
    • Retina-ready and responsive
    • multilingual opportunities
    • coding is not needed
    • installation free of charge
    • additional Freshdesk customization service
    • Estate and Forest plans
    • applicable for all Freshdesk themes, but if you don't use our template, extra costs are involved
    • this extension doesn't work with Freshservice themes

      Notification variations

      Our new guides are published! Check them here

      Text-only

      We are currently experiencing an outage in our East Coast Data Center.

      Without icon

      We are performing scheduled maintenance. we should be back online shortly.

      Without Close button

      Alert Success

      New version of our app (2.0) has been released!

      With Title

      Frequently Asked Questions

      How to start using Alerts?
      For this, please read the detailed guide presented on our support portal.
      Is coding necessary?
      If you use our themes, you don’t need coding.
      Is it compatible with the multilingual feature?
      Yes, Alerts support this Freshdesk feature. Thus, users will receive the notification that is translated into the corresponding language.
      Are Alerts compatible with other Freshdesk themes?
      Alerts are compatible with all themes. Nevertheless, if you don't use one of our Freshdesk themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts already take into consideration all the extension features and simplify the process on the whole.
      Are Alerts compatible with Freshservice themes?
      No. Alerts are not compatible with Freshservice themes.
      What should I do after purchasing?
      As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.

      Extensions Bundle

      Get 5 most popular extensions with a total price of $ 1,038 for $ 519. Compatible with Freshdesk  only.

      Side Navigation

      Table of Contents

      Alerts

      Prev Next Buttons

      Status Widget

      We use cookies to provide you with a better service and for promotional purposes. By continuing to use this site you consent to our use of cookies as described in our Privacy & Cookie Policy.
      Thank you!
      Your information was sent perfectly.

      Request a Quote

      Answer these questions to get a quote for Freshdesk or Freshservice customization.

      If it’s enough to have your support portal look like your website, purchase a theme and branding service and branding in our online shop to save time:

      What is your name? *

      Thank you for taking this questionnaire. It will take two or three minutes only.

      Your answers will help us get a sense of where you would like to go.

      Feel free to skip any question.

      Where can we find your website*

      What is your Support Portal URL, if you have one?

      What is the single most important objective of the Support Portal project? What can you tell us about your project? Do you have any requests or expectations?

      Tell us why you are considering the Support Center update? Do you have extra information, comments or requests you would like us to consider?

      Do you have a mockup for a new design of the Support Portal?

      Do you need the header and footer for your Support Portal to be the same like on your main site?

      How do you think, which of our themes would suit your brand the best?

      Use the link to observe our collection:

      Choose as many as you like

      What is your budget range for this project?

      What is your corporate email address to contact you on? *

      Please use your corporate email. In these latter days, we receive too much spam messages from personal emails.

      What is your phone number to reach you?

      Please add the international call prefix (+1, +44, etc.)

      Please submit recaptcha