Alerts

This useful extension creates simple and responsive notices for Freshdesk support portal users.

Tax Exempt

extension picture

The notification banner is designed in a stylish way and informs your customers about warnings, releases, important announcements, outages, and many more circumstances. Generally speaking, this Freshdesk extension simplifies the objective without having to use coding skills. All you have to do is place all messages in the header of your Freshdesk support portal or when you use regular editing tools.

Technically, you simply create an article with notification content and mark it with a particular tag. Afterward, the extension will place the notification according to the settings and edit it according to the special tag.

Notification banners are split into 4 preset types:

  • information
  • danger
  • warning
  • success

    Default banners vary in their colors and icons; however, you can create your own banner type and customize it the way you like. Once closed, the alert banners will not pop up again on your Freshdesk support portal.

    Key features

    • preset and customizable notification banner types
    • a different view on different pages depending on the relevance
    • Retina-ready and responsive
    • multilingual opportunities
    • coding is not needed
    • installation free of charge
    • additional Freshdesk customization service
    • Estate and Forest plans
    • applicable for all Freshdesk themes, but if you don't use our template, extra costs are involved
    • this extension doesn't work with Freshservice themes

      Notification variations

      Our new guides are published! Check them here

      Text-only

      We are currently experiencing an outage in our East Coast Data Center.

      Without icon

      We are performing scheduled maintenance. we should be back online shortly.

      Without Close button

      Alert Success

      New version of our app (2.0) has been released!

      With Title

      Testimonials

      Let’s see what our customers say

      https://www.facebook.com/BreezyThemesforFreshdesk/reviews

      {[{quote.author}]}, {[{quote.company}]}

      Frequently Asked Questions

      How to start using Alerts?
      For this, please read the detailed guide presented on our support portal.
      Is coding necessary?
      Unfortunately, Freshdesk doesn't allow making changes without code. However, if you don't want to do it yourself, you can contact us.
      Is it compatible with the multilingual feature?
      Yes, Alerts support this Freshdesk feature. Thus, users will receive the notification that is translated into the corresponding language.
      Are Alerts compatible with other Freshdesk themes?
      Alerts are compatible with all themes. Nevertheless, if you don't use one of our Freshdesk themes, you will need to pay extra as it takes time to analyze your code and install the extension. For instance, we may need to change or transfer some blocks in the code. Our theme layouts already take into consideration all the extension features and simplify the process on the whole.
      Are Alerts compatible with Freshservice themes?
      No. Alerts are not compatible with Freshservice themes.
      What should I do after purchasing?
      As soon as you make the payment, our developers contact you to get temporary access to your support portal. These data include login, password, and URL.

      Extensions Bundle

      Get 5 most popular extensions with a total price of $ 1,176 for $ 588. Compatible with Freshdesk  only.

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      In the meantime, you may look at the examples of Freshdesk support portals we customized.

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